About Richmond Caring Place

Our Vision, History and Society

Richmond Caring Place Society

In 1985 the Richmond Community Services Centre Society was formed and set about the task of raising the capital funds to build Richmond Caring Place. With the support of business, government and the people of Richmond, that task was completed in 1994. At that time, Richmond Caring Place Society (RCPS) was formed.

The Richmond Caring Place Society has the responsibility to efficiently manage the facility in order to ensure optimum coordination and synergistic benefits for the agencies and users of Richmond Caring Place.

Richmond Caring Place’s Vision

To maintain, manage and expand a superior affordable facility to assist as many social agencies as possible in delivering services and enhancing quality of life in the City of Richmond.

Richmond Caring Place’s Mission

We provide an efficiently and accountably managed multi-use building for the benefit of social agencies in delivering services and enhancing quality of life and effecting positive change.

Our People

The Richmond Caring Place is run efficiently due to the dedicated efforts of our operations and support staff and the experience and vision of our current Board of Directors.The Board of Directors is a diverse group that brings both community and corporate experience to help Richmond Caring Place Society consistently achieve its goals and operate within high standards. Our Board meets the last Wednesday of each month excluding August and December.

Our facility is supported by a full time Administrative Manager and three part-time Facility Attendants. A member of:


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Board of Directors

Belinda Boyd (Chair)

Belinda is a professional in the field of community engagement with a particular expertise in patient and family engagement within health care. Her background and experiences, which includes working with many community leaders and organizations, has led to an understanding of the social determinants of health and the mechanisms needed to improve outcomes for individuals in our community. As a past Chair and Board member of the Richmond Caring Place Society for 9 years, Belinda is pleased to have now returned to the Board. She values this role as well as the many other volunteer roles she holds in her home community of Richmond. Being a farm girl growing up in Richmond Belinda understands the value of hard work and is committed to strengthening and celebrating our community.

Liisa Atva

Liisa moved to Richmond with her son in 2008. She is a Chartered Professional Accountant and Chartered Business Valuator with over thirty year experience, including nine years as a principal on the deal team of investment bank Coventree Capital. Now semi-retired her focus is writing business, travel and other non-fiction, teaching and developing courses for SFU and UBC, mentoring business students, and volunteering. She enjoys exploring Richmond on her bike, international travel, and reading.

Moyra Dhaliwal

Moyra Dhaliwal previously lived in Richmond (1982-2003) and now lives in Vancouver with her husband, Reg. Retired since July 2009, Moyra was a lawyer for the federal government for 29 years. She worked on complex real estate and commercial law matters, including: airport transfers, the establishment of a national park reserve, indigenous consultations and treaty negotiations. Moyra enjoys international travel, gardening, reading, and speaking French.

Jeffrey Feldman

Jeffrey Feldman has been a resident of Richmond for 20 years, living in the Garry Point Co-op where he is Chair of the Board of Directors. A disability advocate who works for the Rick Hansen Foundation in Donor Services and has a passion for helping people. Jeffrey and his wife (Karoline) have 2 children and 4 grandchildren and is most excited about the birth of his first granddaughter in March 2020. A varied background in Tourism, Automotive and Health Care Services Jeffrey has worked in Customer Service all his career life and volunteering for the Richmond Caring Place Board was the next step in giving back to the community he and his family call home. With interest in computers, travel, sports and shopping he enjoys life to the fullest.

Karen Holden

Karen Holden has been a Richmond resident since 1980. She taught for the Richmond School Board for 37 years, retired and is now back working part time for Richmond again. She has a husband, Bill, who is retired and working part time, as well as 2 married daughters and four delightful grandchildren. Karen spends her time volunteering for The Gateway, Richmond Retired Teachers’ Executive, Country Meadows Ladies League, and the Richmond Oval as an Ambassador. She enjoys golfing with the Mayfair Ladies League and running with the Forever Young Gang. She is a member of St. Anne’s Anglican Church. Her favourite hobbies are computers and reading! Karen joined the Board of the Caring Place in 2013 and is currently First Vice chair and chair of the HR/Nominations Committees.

Nick Loenen

Nick Loenen is a former Richmond City Councilor and MLA.

“I’m honoured to be a board member with the Richmond Caring Place. RCP is a unique grass-roots approach to supporting our community. The model of RCP speaks to my values as I believe it is a citizen’s initiative to meet the social needs of their neighbours. Caring Place exists because Richmond residents responded to the needs of this community. These residents benefitted from the community, then gave back to the community. Community is best built from the bottom up.”

Damien Roussin

Damien Roussin grew up in the Lower Mainland and has worked in Richmond since 2007 where he is the CEO of Dorset Realty Group. Damien holds a BA from UBC and an MBA from SFU. Previously, Damien served several years as a member of Variety Children’s Charity’s Heart Fund Committee. His time with the Heart Fund confirmed the importance of small charitable organizations in the community and brought to light some of the practical challenges they face.

In his spare time, Damien enjoys cycling, home improvement projects and, most importantly, time with family.

Allen Smith

With a strong community focus with a strong Leadership and Operations background, especially in property focused roles in non-profits, Regional Government Leadership and experience in IT and industry, Allen brings a wide range of experiences to RCPS. Currently a Neighbourhood House in Vancouver and in the process of establishing another, Allen is enjoying contributing to his local Richmond Community.

Allen has volunteered with school boards, budget advisory, victim support and started a food program to feed young disadvantaged school children. You may find him behind a computer, looking for his golf ball on a local course or occasionally on a hiking track with the family.

Ron Toffolo

Ron Toffolo has been a Richmond resident for over 40 years. He spent his entire career in leadership positions within human resources completing his career as Vice President Human Resources. After taking a one year sabbatical  Mr. Toffolo reengaged in business as Project Director with a multi-national Civil Engineering/Construction Company. He is now retired and excited to be part of RCPS.

Viviana Zanocco

Viviana brings her extensive experience in corporate communications, media relations and stakeholder engagement to the Board.  Starting out as a radio and television journalist, she then worked in public sector agencies and fields including the Liquor Distribution Branch, ICBC and health care. She is passionate about making programs and information accessible to clients and the public.  Viviana grew up in the Lower Mainland and enjoys travelling and spending time with family.

Christabelle Zhang (Treasurer)

Christabelle is a commercial account manager from RBC based in Richmond and holds the Charted Financial Analyst designation. She was given a tour of the Richmond Caring Place by a longtime employee who managed the facility, and instantly fell in love with its uniqueness and its important role in the community. She has volunteered for many non-profit organizations and causes that she supports include mental health, lifelong learning, and environmental enterprise. She is also a Women’s Council member for the Home Builders Association of Vancouver through which she promotes sustainability and gender equality in the construction industry.

Our Staff

Richmond Caring Place is supported by a full time Facility and Administrative Manager, Administrative Assistant Manager and three part time Facility Attendants.

Sean Hallam

Sean is the Facility and Administrative Manager. He is responsible for liaising with the Board of Directors, tenant agencies and implementing Richmond Caring Places’ policies and guidelines as well as overseeing the day-to-day operation and maintenance of the facility. Sean was a qualified lawyer in the UK before settling in Canada as a permanent resident in 2017. He is excited to put his skills and experience to use in a non-profit setting.

Outside of the office you will find Sean playing guitar, shooting film photography and hiking!

Dijana Lugonjic

Dijana is the Administrative Assistant Manager. She operates the information desk, and handles telephones, performs accounting and record keeping, file management, booking room assistance and arranges building maintenance work. Dijana works very closely with the Facility and Administrative Manager. After spending a decade working for the Richmond Caring Place, Dijana has found great pleasure in helping people and supporting various non – profit agencies and enjoys the rewards of knowing their work is changing the world for the better.  Besides being fully dedicated to Caring Place, Dijana has taught ESL classes to students in several private schools and enjoys motivating students to learn the English language in an interesting and fun way. In her spare time, Dijana loves to go horseback riding, snorkeling, dancing, and enjoying the little things that every day has to offer.

Lam Dang

Having worked for 24 years in the community development field, Lam Dang has now been enjoying his time working as a tenant facilitator in a place such as Caring Place where a number of non-profit agencies have been helping people in needs in Richmond area.

Maureen Kehoe

Maureen is a Facility Attendant. Her background is in customer service and sales predominantly in the architectural and design industry. She has been fortunate to have made many long lasting business connections and feels her success has been because of the time and attention she gives to her clients.  She is enthusiastic about using her skillset at Richmond Caring Place.

Her hobbies include singing, walks and bike rides around Richmond and she considers getting together with friends for a good laugh the most excellent hobby of all.

Oscar Liwag

Oscar has been working for the Caring Place for more than 10 years and finds great pleasure in supporting the community and tenants. Oscar enjoys working at the Caring Place and is very proud to be a team member for so many years.