Privacy Policy Introduction

Richmond Caring Place Society considers your personal privacy to be an important part of our service to you. We understand the need to safeguard personal information about you that you have entrusted to us and have maintained standards and procedures in accordance with industry practice designed to protect such personal information.

As of January 1, 2004, RCPS’s business will become subject to federal and/or provincial laws with respect to the collection, use and disclosure of personal information in the course of providing services to you. As part of our commitment to you, we have adopted principles designed to protect privacy and prevent misuse of your personal information and help you understand our commitment to your personal privacy. Copies of RCPS’s privacy policy are available at our office. You should take a moment to review this privacy policy carefully at it relates to your personal information and RCPS’s obligation to you with respect to your personal information.

Unless we hear otherwise from you, we will consider that you have consented to the collection, use and disclosure for the general purposes outlined in our privacy policy. If we wish to use your personal information for other purposes, we will inform you and seek your consent for such new use. If you object to the collection, use or disclosure of your personal information for the purposes outlined in our privacy policy, you should contact Richmond Caring Place Society as set out below:

RCPS has designated a Privacy Officer to respond to your concerns or questions about privacy and confidentiality – or any concerns about the way a request for personl information was handled. To reach our Privacy Officer, please refer to the following:

In Writing	140 – 7000 Minoru Boulevard, Richmond, BC  V6Y 3Z5
By Telephone	(604) 279-7000
By Facsimile	(604) 279-7008
By E-mail	admin.caringplace@shaw.ca

 

Privacy Policy

The following policy is part of our commitment to protect any personal information ("Personal Information") which you may provide to us through this website or by any other means.

Please note that this privacy policy does not apply to other websites linked through this website. Personal Information that you choose to provide to other websites will be subject to the privacy policies of those websites.

1. We will not collect your Personal Information without the following:

(a) your knowledge and informed consent

(b) providing you with a clear explanation of what information is being collected and why we are collecting it

2. We will not use or disclose your Personal Information unless you have given your permission, except for the following purposes:

(a) to assess, operate and improve this website and the services provided through it;

(b) to keep you informed about our organization, our services or this website;

(c) if we are required to disclose such Personal Information by any applicable law, regulation or legal process.

3. We will not sell, trade or rent your Personal Information to others unless you have given your permission. With your permission, we will only share your Personal Information with carefully chosen, reputable and trustworthy third parties. We will follow the relevant legal requirements and use all reasonable precautions to ensure that only responsible third parties see your Personal Information. We will destroy personal information records as soon as it is reasonable to assume retention is no longer necessary. However, we are not responsible for any breach of security or act or omission of third parties who receive the Personal Information.
4. We will protect collected Personal Information from loss or theft. Paper files will be secured with physical locks and computer data will be secured behind a firewall.
5. Upon your request, we will provide access to any of your Personal Information that we have collected upon verification of your identity as well as providing a method for you to submit corrections or updates to your Personal Information.  [ Personal Information Update Form ]
6. In addition to the use of your Personal Information as described above, we may also gather anonymous information that may be used by us or shared with third parties. This is information which does not identify you, but which may be helpful for marketing purposes or for improving this website or the services provided through it.
7. This website may, from time to time, use Cookies. Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes and they can make the World Wide Web more useful by storing information about your preferences on a particular site. The use of Cookies is normal practice in the industry and many major websites use them to provide useful features for their customers. Cookies do not personally identify users but they do identify a user's computer. Most browsers are initially set to accept Cookies. If you prefer, you can set your Internet browser to refuse Cookies.
8. If you have any complaints or inquiries about this policy or about your Personal Information that we have collected you should contact our offices by phone, fax or e-mail so we can investigate and address your inquiry immediately. Please direct any inquiries to the Administrative Manager who is the Privacy Officer for the Richmond Caring Place Society.

 

Contacting Us

Richmond Caring Place Society Personal Information Update Form is available in PDF Format or by contact our office at the numbers listed above.